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1 Dec 2007

Check your list twice, for Spyware

This season, if you have receive a new computer or new software, check em for the gifts you might not know about. Many computers come with bundled software that includes Adware, Malware and even Spyware. You may not find it until you launch the software program. It may give you a message that says it needs to connect to a site to complete the registration. Make sure you read the entire license agreement.

I know of many stories about how a user had to do a complete restore on their new computer just days after getting it. These stories involve the user spending hours on the phone with customer support trying to resolve the problem. In previous years, Dells customer support has been swamped after the holidays with calls from new users asking for help. Before you get online with the new computer, insure the AntiVirus and Firewall is functioning. The computer will probably prompt you that it needs to get updates. Check what the update is before agreeing to the install. Make sure you get the MS updates needed too.

If after all this, you still don't know which updates or installs to agree to, there are help sites that provide assistance.

Check the products site first, they may have customer support or even a Forum.

Visit Spyware Warrior for a list of rogue/suspect Anti-Spyware products and web sites.

http://www.spywarewarrior.com/rogue_anti-spyware.htm

Test your Firewall at Hacker Watch to make sure you're able to block attacks.

http://www.hackerwatch.org/probe/

If you're unsure of a process thats running, check it at UniBlues process library.

http://www.liutilities.com/products/wintaskspro/processlibrary/

These are just a few of the help sites out there, there are many excellent sites that can help you.

If after all the searching, you still need help, I recommend the Major Geeks Help Forum.

http://forums.majorgeeks.com/

It will involve you registering and downloading the Hijack This program, running it and then uploading the log results to the Malware Forum there. They are good people there and will help you get your computer happy.

Think you've got it covered? Do the "How safe are you" quiz at Stay Safe Online.

http://staysafeonline.org/basics/quiz.html

Also a point to ponder. If you're giving instead of receiving, make sure what you give is safe and reliable.

Don't forget to create a restore point and maintain backups of important data is my last bit of advice.

So after the gift giving, after the clean up, after the nap on the couch, check your computer to insure your online safety.

Happy Holidays to you and yours.

11 May 2007

Pinnacle Studio 11 Delivery

I am confused! (Not a rare sutuation) I ordered an update for my Video Editing software Studio 10.7 to upgrade it to the, just released, Studio 11 Ultimate. Now I know that the software is on back order but, two days ago, I received an e-mail saying that the part of the upgrade to take me from Studio 11 Plus to Studio 11 Ultimate, was on its way. Great!. I then received an e-mail saying that it was not. OH! So I tried to contact the company to see what was happening. I received this reply:-
 
 If you received an email message stating that your pre-order is on
backorder after the order was placed, we apologize. The order that was
placed is a pre-order for this product. Your order will be fulfilled
when we receive the product. Rest assured that we will not charge your
credit card until the product is released and ships. 
  
Our warehouse will be receiving a shipment of this product when it is
released, and will be fulfilling orders upon arrival. You will receive
an email notification when your order is actually shipped (unless you
are notified otherwise). 
Am I any the wiser? I'm not sure. (Answers on a postcard please)
 
Since then, it has not got much better. I have been told that the software, that was not coming, is now on its way. However the package that will lift me from Studio 10.7 to Studio 11 is still on back order.
 
Has anyone else had difficulty with the Pinnacle ordering system? I think they use a distributor called Digitalriver to post out the software but, as yet, I can't find a method to track my order.
Can anyone help?
Mike.
1 Feb 2006

Microsoft releases Internet Explorer 7.0.....

......unfortunately it 'requires' Windows XP service pack 2. no thank you!

A web browser sends requests to a web-server and displays the result according to standards. IE 7 supposedly supports more of these standards better than IE6. Well.... I guess I'm not going to find out. There is no Earthly reason Miscrosoft need SP2 for a web-browser other than their own desire to see everyone upgrade. I'm happy with my own external firewall to protect my machines. My Windows XP machine is (relatively) stable - almost as stable as the Windows 2000 laptop I also still have so I'll not be tempted into upgrading in order to try out IE7.

Not that I wouldn't like to try out this new masterpiece from Microsoft - it's taken them 5 or so years so it should be good - but *why* when I can use Firefox or Opera for free. What is it going to do that those browsers can't? Walking through the Microsoft 'Quick Tour' shows a flashy interface, tabbed browsing, search, RSS feeds and some form of enhanced security.

I need to hunt down information on improved standards conformance - which assuming it's been done well should improve compatibility with standards based browsers.

On the whole it does look a lot like a case of playing catch-up after a good few years of doing very little.